We’re a Facilities Management company, who deliver strategic FM planning and services which includes a 24/7 helpdesk, reactive building maintenance, concierge, commercial and specialist cleaning, security, washroom and M&E.

We provide flexible, cost-effective services that deliver intelligent spend to a broad spectrum of clients across the UK. Our client portfolio includes; NHS, Media Groups, National Television Broadcasters, Call & Data Centers, Property Management Agencies, Local Councils, and the Private Sector. With customer service at the forefront of everything we do, we can typically help our clients save up to 20% from their facilities and maintenance costs while working closely with them to achieve considerable service level improvements. If we can’t initially make savings, we will work 24/7 to add real value to each service stream. We also have a clear focus on transparency and a sincere ability to work closely with all clients. If things do go wrong as they sometimes do, you will find that our level of commitment & accountability is second to none as our ultimate aim is to forge long-term, lasting relationships.

A CLIENT RETENTION RATE WHICH SPEAKS FOR ITSELF

We offer dynamic solutions and provide professional staff right across the UK. Conveniently situated in Preston, Lancashire, we are a family-owned business that directly employs our own qualified, well-trained personnel and works in partnership with a range of other professional organizations to achieve sustainable cost reduction strategies and solutions. We deliver services tailored to meet each client’s individual needs and boast a client retention rate of 96%.

Flexible solutions, individually designed to add real value.

We understand how important it is to build solid and effective relationships with our clients, so we take the time to listen and genuinely discern the unique challenges and needs of each business. Whatever challenges you face, we are here to help you meet them. We listen, discuss your needs, and then get to work to find a flexible solution. We can present many different service provision models, whether managing your in-house service teams, providing single, bundled, or integrated service streams, or the overall delivery of Total FM services. We also work alongside managing agents and integrators to ensure whatever model we present is individually designed to add real value and develop your organization’s full potential and the buildings in which you operate.

Professional clinical commercial cleaning services pre-Covid 19 to hospitals, medical centres, schools, and businesses for over 10 years.

City Group has provided professional clinical cleaning services pre-Covid 19 to hospitals, medical centers, schools, and businesses for over ten years. With offices based in Preston and Manchester, and we cover the whole of the North West.

We understand the critical point is the response time as these cases usually spring upon you, and things need to be turned around quickly to limit the disruption to businesses. We can generally respond within one hour to deep clean areas of risk.