A ONE STOP PROVIDER WHO IS PROVEN TO ADD VALUE AND SUSTAINABLY REDUCE SERVICE CHARGE

We currently provide building management and facilities management services to multiple data centres across a wide range of sectors which range from nationwide telecommunications companies to international travel operators and government agencies. Our services include site facility managers, reception services, maintenance technicians, security guards, CCTV operators, and cleaning personnel.

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Our Call Centre Support Services include:

ONSITE MANAGEMENT

RECEPTION SERVICES

MAINTENANCE SERVICES

SECURITY SERVICES

CLEANING SERVICES

PPM SERVICES

COST CLARITY MEETS SUSTAINABLE & ACCURATE SERVICE CHARGE BUDGETS

We have the experience and skills needed to install accurate service charge budgets that we keep on track and in line with our building life cycle plans to maximise your assets and building services. This, in turn, ensures your tenants and their staff have confidence in the level and quality of service they receive and the costs in which they pay. We guarantee your building’s compliance with PPM schedules that run smoothly, and we also ensure that all reactive works are carried out with minimum disruption. We add real value & take accountability and build lasting relationships through honesty and integrity.

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FRIENDLY SITE PERSONELL WHO ARE THERE TO HELP

 At the heart of our companies ethos is our attitude and that we simply go one step further as standard. And this is always at the forefront of our minds; customer service is critical. We want every interaction to be a positive one, so fully trained, happy to help staff, and a hands-on management team is what you get if you instruct City Group. We operate an in-house 24/7 Helpdesk which operates 365 days a year. Our helpdesk is manned by experienced operators who will always do everything they can to resolve an issue the first time around. Our 24/7 helpdesk is supported by a professional team of facilities and building managers with available resources, including all trades like the helpdesk available 24/7.