City Group can provide you with the support personnel needed to maintain a clean, safe and comfortable shopping environment. Our professional specialist cleaning & security teams work unobtrusively to strict pre-planned COVID-19 schedules. Our operatives are smartly uniformed, well presented, well mannered, and hold customer service and customer satisfaction as their primary focus.

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Our Retail packages include:

DAILY CLEANING SCHEDULES

UNIFORMED SECURITY OFFICERS

STORE DETECTIVES

LOSS PREVENTION

CCTV MONITORING

Specialist Loss Prevention

Our security services keep your people safe and your business profitable. We provide professional SIA licensed, Security Officers, Store Detectives & CCTV Operators. Our security personnel is well-equipped professionals, and to prove it, our teams periodically undergo testing exercises with mystery shoppers to ensure that we are consistently meeting our objectives and providing you with the highest levels of service at all times. All our services are focused on adding real value and providing our clients and their customers the highest levels of customer service, ensuring we protect your reputation as well as your assets.

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COVID-19 Safe Clinical Cleaning & Protecting Your Image

The public face of an organisation is essential in retailing. Shop floors and other public areas are under constant scrutiny from potential customers. We fully understand that a poorly presented public image can harm both passing and follow-up trade. Our cleaning division and personnel and schedules exceed the National Specification for Cleaning in the NHS. Therefore, City Group personnel are equipped with the knowledge, experience, and managerial support to unobtrusively provide your store, employees, and customers with a COVID-19 safe and comfortable shopping experience.