At City Group we never loose sight of the fact that our people are the biggest asset and we believe improving their skills benefits everyone.It means our clients benefit from a higher calibre team, our people have the opportunity to develop their careers and it also ensures that City Group maintains its reputation for quality management.
We firmly believe training is vital to our continued success and that’s why we have established our own training & development programmes. We have devised industry and role-specific training modules which have been born out of the experience and skills that we have developed directly in the field. From our initial induction to Customer Service, Communications, Health & Safety and Operational Excellence.
We are really proud of the quality of the training programmes we offer, and the performance our employees deliver as a result. We believe that every member of City Group is talented – our job is to identify those talents, and develop the right plan to nurture them and help them grow. We also go out of our way to ensure our employees are outstanding. When they go out of their way to deliver outstanding service, we have a comprehensive incentive scheme to ensure they receive a fitting reward and recognition for their efforts.
We don’t just meet industry standards; we exceed them.
And we do that by ensuring all our employees are educated, fully trained and informed of their responsibilities and that our comprehensive quality policy is implemented at all levels. We have built our success on the skills and abilities of our people, which is why we invest so much time and money in skills training We want everyone who works for us to fulfil their full potential, and take their career with us as far as they can.
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